Frequently asked questions
What comes with each set?
Each product includes the listed top and pleated skirt. Shoes, socks, bags and other styling accessories are not included.
How do I choose a size?
Use the body reference and garment measurements on each product page. Sets use the same size for the top and skirt. Measurements are in inches and centimeters.
Where do you ship?
We deliver to all 50 US states and Washington, DC. US territories, APO/FPO addresses and PO boxes are not supported.
What does shipping cost?
All orders receive free standard shipping.
When can I expect delivery?
Handling is 1–2 business days, followed by 3–4 business days in transit after dispatch: an estimated total of 3–6 business days. The fixed daily cut-off is 07:00PM GMT−06:00. Orders after the cut-off, on weekends or US federal holidays start processing on the next business day.
Can I return an item?
Request a return within 30 days of receipt. Ordinary returns must be unused, unwashed and unaltered, with original tags and packaging. Contact us for authorization first.
Who pays for return shipping?
Customers pay for change-of-mind returns. We cover return shipping for our mistakes, damaged items and defects. There is no restocking fee.
How are refunds issued?
After inspection and approval, refunds return to the original payment method within 10 calendar days.
What if my item is damaged or incorrect?
Email [email protected] with the order number, issue and photos where possible. Opened packaging does not prevent assistance for these issues.
How can I ask about payment or my order?
Contact [email protected] and include your order number when available. A payment attempt alone is not confirmation of completed payment or order acceptance.
Still need help? Contact us.